Honest Pricing
You get a written quote before work begins. The quote is the price. No change orders, no "while we're here" surprises, no upselling parts or services you don't need. If a repair is cheaper than we estimated, you pay the lower amount.
About Cool & Cozy AC Repair — Jacksonville's Family-Owned HVAC Team
Licensed. Verified. Bilingual. Serving Jacksonville homeowners, businesses, and property managers with honest pricing and expert service since 2018.
How Cool & Cozy AC Repair Got Started
Cool & Cozy AC Repair was incorporated in Jacksonville, Florida in October 2018 — not as a franchise, not backed by investors, but as a family's bet on a simple idea: that Jacksonville deserved an AC contractor who shows up on time, charges what they quote, and treats every home like their own.
The company started with one truck, one technician, and a commitment to doing things right the first time. That commitment hasn't changed. What has changed is the track record behind it. Over the years, Cool & Cozy has completed 21 documented building permits with Duval County, earned a BuildZoom score of 100 (placing it in the top 13% of all 191,428 licensed contractors in Florida), and built a reputation on Thumbtack for work quality, professionalism, and pricing that customers describe as "exceptional."
Today, Cool & Cozy serves homeowners across Jacksonville's neighborhoods — from Mandarin to the Beaches, from Riverside to Arlington — alongside property managers who trust the company with their entire rental portfolios. The team is bilingual in English and Spanish, reflecting the diverse community Jacksonville is becoming. The pricing is still honest, the service is still personal, and the trucks still show up on time.
Founder & team photo coming soon — we're a small team that's usually too busy fixing AC to pose for cameras.
Credentials You Can Verify
We don't ask you to take our word for it. Every credential below is independently verifiable through public records.
| Credential | Detail | Verify At |
|---|---|---|
| Florida Contractor License | CAC1819948 — Certified Air Conditioning Contractor, Active | Florida DBPR ↗ |
| BuildZoom Score | 100 out of 100 — Top 13% of 191,428 FL licensed contractors | BuildZoom ↗ |
| Building Permits | 21 permitted projects totaling ~$59,700 documented work in Duval County | BuildZoom permits ↗ |
| Business Registration | Cool & Cozy AC Repair LLC, FL LLC# L18000244456, incorporated October 17, 2018 | Florida SunBiz ↗ |
| Insurance | General liability and property damage insurance as required by FL Construction Industry License Board | Verification on request |
| Bilingual Service | Full service delivery in English and Spanish — not just a translated website, but bilingual technicians on every call | — |
What We Stand For
Each of these is a behavior, not a platitude. Specificity is what makes them believable.
Show Up On Time
We give you a specific arrival window and call 30 minutes before we arrive. We don't ask you to block off a half-day. If we're running late (it happens), we call to let you know — you're never left wondering.
Fix It Right
We diagnose the root cause, not just the symptom. We use the correct parts at the correct specifications. We test the system thoroughly before we leave. If something we repaired fails within our warranty, we come back at no additional cost.
Respect Your Home
We wear shoe covers indoors, lay drop cloths around work areas, and clean up completely when we're done. Your home should look the same after we leave — except the AC works.
Speak Your Language
Our bilingual team serves English and Spanish-speaking customers with equal care and clarity. When you're stressed about a broken AC, communicating in the language you're most comfortable with makes the experience better.
Earn the Relationship
We don't expect loyalty — we earn it. Through consistent quality, fair pricing, and service that respects your time and your budget. Every job is an audition for the next one.
The People Behind Cool & Cozy
Real photos, real names, real roles. Coming soon as the team grows.
Team photos and bios are being prepared. In the meantime, the founder personally answers every initial call — when you dial (904) 555-0199, you're talking to one of the people who actually does the work.
Serving Jacksonville's Diverse Community
Jacksonville's Hispanic and Latino population is growing steadily, and a significant number of homeowners and tenants prefer to communicate in Spanish. Cool & Cozy's bilingual team doesn't just translate a phone greeting — we provide full-service delivery in Spanish: scheduling, on-site communication, repair explanations, quotes, follow-up, and invoicing. For property managers with Spanish-speaking tenants, this means smoother service visits, better tenant communication, and fewer misunderstandings.
Visítenos en coolcozyac.com/es para información completa en español.
Ver el sitio en españolRooted in Jacksonville
Cool & Cozy AC Repair is not just based in Jacksonville — we are part of Jacksonville. Our team lives in the neighborhoods we serve: Southside, Mandarin, Arlington, Riverside. We understand the specific challenges of maintaining AC systems in Northeast Florida's subtropical climate — from the year-round humidity that demands constant cooling to the salt air corrosion that affects systems near the Beaches and the Intracoastal Waterway. We know that a July afternoon without AC in this city is not an inconvenience, it's a crisis. And we respond accordingly.
Ready to Work With a Team That Cares?
Now that you know who we are and what we stand for, let's talk about what you need. Whether it's a repair, an installation, a maintenance plan, or HVAC service for your entire property portfolio — call us or request a free estimate.